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Why ACC?

For 25 years, ACC has served as a true extension of home inspection businesses.

We strive to always provide the highest quality, most personalized office support to drive our clients’ success.

VIEW OUR COMMITMENT

Our Commitment

Our approach and commitment to our clients’ success is something we take very seriously. Here’s what you can expect:

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Your Trusted, Valued Partner

We’re not just a vendor; we’re your business partner–collaborating with you to grow your business.

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Dedicated & Personalized

Your personal team is dedicated to you – we know you, your business, and how you want things done.

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Reliable & Responsive

You can count on us – we are there for you when you need us and we can handle it for you.

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Helpful & Collaborate

We care about you and your business’ success. It’s our job to make your job easier and we want to work with you to make that happen.

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Freedom & Independence

We help people live their dream – the freedom to be their own boss, an independent business owner, and the security of their own successful business.

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Quality That Drives Success

This is what it all comes down to. We are proud to be a big part of the quality that drives our customer’s success.

Our History

1998

ACC Begins

ACC founded by home inspection company owner and wife, Dan and Candy Oliver. They developed service offerings driven by personalization, customized service, and superior quality.

1998

2001

Movin’ On Up

As demand for services grows, so does the need for more office space. ACC moves to office on Holmes Rd.

2001

2003

New Leadership

With a solid foundation in place, Paul Zak takes up the reigns. As CEO, Paul begins deepening service offerings and improving performance quality standards.

2003

2005

A Tech Boost

After two years under new leadership, ACC begins its next phase with expanded phone systems and a new software platform – Cornerstone 1.

2005

2006

Your Office Team

ACC introduces “office team” concept to its clients – expanding and refining its comprehensive agent training program allowing team members to become a true extension of a home inspector’s business. Personalization becomes paramount as does the need for deeper collaboration with inspectors to provide customized solutions that work just for them.

2006

2008

Meeting New Demands

Despite the real estate recession and a sustained period of economic challenges for the country, ACC continues to work diligently with its customers to meet new needs and changing business requirements, partnering and collaborating for their success.

2008

2009

ISN and ACC

A new strategic alliance is formed between Inspection Support Network (ISN) and ACC. The integration for home inspectors is a powerful and differentiating one.

2009

2011

Rounding The Corner

As the economy and real estate industry begin a slow recovery, ACC preps for new infrastructure improvements and introduces new software platform Cornerstone 2.

2011

2012

Going Deep

ACC ignores the Mayan prediction that the world will end on December 21, 2012. Significantly deeper integration with ISN begins with a comprehensive bi-directional synchronization – further meeting growing customer needs and providing differentiated value for home inspection business owners and their clients.

2012

2015

Infrastructure Improvements

With the economy dramatically improving, home sales up and major foundational pieces at ACC already in place, new phone systems are integrated. Advanced tech increases personalization with new customizable features – improving client response time and overall inspection business brand experience for clients and real estate agents.

2015

2016

Double Down

Improving on the ACC team concept and in response to growing client base, ACC expands to second KC location. Doubling the square footage, many new individual “team areas” are created to enhance concentration on providing highly personalized service to home inspectors, their clients and Realtors®.

2016

2018

20 Years Strong

A significant year indeed as ACC turned 20. After two decades in business, ACC took time throughout the year to reflect on its growth, its successes and challenges, the many changes in the inspection community and ACC’s thoughtful adjustments along the way. 20 years serving home inspectors exclusively has been an honor and privilege and one ACC looks forward to doing long into the future.

2018

2021

A New Chapter

ACC begins a new chapter as former GM & President Paul Zak steps down. ACC is committed to making constant improvements to our levels of service, with the goal to improve outcomes for our customers.

2021

2024

A Look Towards The Future

ACC plans to leverage technology investments to drive more inspections for our customers at affordable rates!

2024

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